Outage in Imperva
[INC-924] Imperva Management Services Issue
Resolved MajorIncident Report
We have discovered a potential service degradation, affecting multiple services within Imperva. The Security Events dashboard and SIEM are not displaying the latest data, configuration changes are also not being applied. We have also detected issues with navigation and search within the Imperva docs portal. This is connected to an upstream 3rd party service provider issue. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Cloud WAF Events & Statistics Imperva Cloud WAF SIEM Imperva Management Portal UIOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 10/20/2025 11:16AM
This issue has been resolved.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
MONITORING
about 11 hours ago - at 10/20/2025 10:29AM
We previously identified a service degradation affecting multiple Imperva services, including the Security Events dashboard, SIEM data visibility, configuration changes, and functionality within the Imperva documentation portal (search and navigation). This issue was traced to an upstream third-party service provider.
We can now confirm that the third-party provider has implemented a fix, and all affected services have returned to normal operation.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 13 hours ago - at 10/20/2025 08:16AM
We have discovered a potential service degradation, affecting multiple services within Imperva. The Security Events dashboard and SIEM are not displaying the latest data, configuration changes are also not being applied. We have also detected issues with navigation and search within the Imperva docs portal. This is connected to an upstream 3rd party service provider issue. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Latest Imperva outages
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[INC-920] Imperva Management Portal Dashboard Issue - 5 days ago
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