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Outage in Imperva

[INC-930] SIEM Log Issue Detected in APAC region

Resolved Minor
October 30, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have discovered a potential issue affecting SIEM (Security Information and Event Management) Logs. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Cloud WAF SIEM

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 10/30/2025 01:07PM

This issue has been resolved.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 5 months ago - at 10/30/2025 11:53AM

Technical teams have performed remedial actions and SIEM logs are returning to normal operations.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 5 months ago - at 10/30/2025 11:22AM

We have identified the source of the issue affecting SIEM Logs which may result in a log access disruption for some customers . Technical teams are planning remedial action. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 5 months ago - at 10/30/2025 10:24AM

We have discovered a potential issue affecting SIEM (Security Information and Event Management) Logs. Technical teams are investigating. Further updates to follow.


The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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