Outage in Imperva

[INC 934] Imperva Management Portal Configuration Changes Issue

Resolved Minor
November 17, 2025 - Started 6 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified the source of the service degradation that is causing recent configuration changes made in the Imperva Management Portal not to be propagated. Technical teams are working on a mitigation. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 11/17/2025 02:02PM

The incident has been resolved and normal service levels have been restored for propagation of changes in the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 6 days ago - at 11/17/2025 01:32PM

We are continuing to monitor for any further issues.

MONITORING 6 days ago - at 11/17/2025 01:00PM

Technical teams have performed remedial actions and propagation of configuration changes in the Imperva Management Portal are returning to normal service levels. Technical teams will continue monitoring the system as it may take additional time for the backlog to clear. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 6 days ago - at 11/17/2025 11:43AM

We have identified the source of the service degradation that is causing recent configuration changes made in the Imperva Management Portal not to be propagated. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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