Outage in Imperva

[INC-940] Imperva Management Portal Security Dashboard and API Security Dashboard Issue

Resolved Minor
December 07, 2025 - Started about 8 hours ago - Lasted about 1 hour
Official incident page

Incident Report

We have discovered a potential service degradation, affecting the Imperva Management Portal. Security Dashboard and API Security Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Management Portal UI

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 12/07/2025 10:43AM

The incident has been resolved and normal service levels have been restored for the Security Dashboard and API Security Dashboards on the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING about 8 hours ago - at 12/07/2025 10:16AM

Technical teams have performed remedial actions and the Security Dashboard and API Security Dashboards are now correctly displaying data. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING about 8 hours ago - at 12/07/2025 10:00AM

We have discovered a potential service degradation, affecting the Imperva Management Portal. Security Dashboard and API Security Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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