Outage in Imperva
[INC-947] Chicago (ORD and CHI) and Los Angeles, CA (SNA) Data Center Issue
Resolved MinorIncident Report
Technical teams are investigating a potential issue in the Chicago, IL (ORD and CHI) and Los Angeles, CA (SNA) data centers. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 12/30/2025 02:07AM
This incident has been resolved.
MONITORING
2 days ago - at 12/29/2025 10:25PM
A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
2 days ago - at 12/29/2025 08:15PM
We have identified the source of the issue in the data center. Technical teams are working on a fix.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
2 days ago - at 12/29/2025 04:48PM
Technical teams are investigating a potential issue in the Chicago, IL (ORD and CHI) and Los Angeles, CA (SNA) data centers. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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