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Outage in Imperva

[INC-966] Imperva Management Portal Network Protect Dashboards Issue

Resolved Minor
February 01, 2026 - Started 6 days ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified a service degradation that is causing the dashboard on the network not to display historical data for Network Protect dashboards. Despite this issue, customers can continue to use the Imperva Management Portal for managing their accounts without interruption. Technical teams are working on a mitigation. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
Imperva Management Portal UI

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 02/01/2026 03:00PM

This issue has been resolved.

MONITORING 6 days ago - at 02/01/2026 02:54PM

This issue has been resolved.

MONITORING 6 days ago - at 02/01/2026 02:28PM

Technical teams have performed remedial actions and the dashboard on the network display historical data for Network Protect dashboards. Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 6 days ago - at 02/01/2026 01:20PM

Our engineers are actively working on the fix to resolve this issue. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 6 days ago - at 02/01/2026 12:46PM

Technical teams are continuing to working on a fix for this issue.

IDENTIFIED 6 days ago - at 02/01/2026 12:12PM

We have identified a service degradation that is causing the dashboard on the network not to display historical data for Network Protect dashboards. Despite this issue, customers can continue to use the Imperva Management Portal for managing their accounts without interruption. Technical teams are working on a mitigation. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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