Outage in Imperva
[INC-983] API Security Issue
Resolved MajorIncident Report
Summary AI Generated
Imperva experienced a major incident affecting their API Security service where customers were unable to access the "My APIs" Inventory and upload/manage OAS/Swagger files. The technical teams identified the root cause and performed remedial actions to restore functionality. The incident was fully resolved after 2.7 hours with normal service levels restored.
We are investigating an issue where some customers are unable to access the API Security "My APIs" Inventory and upload/manage OAS/Swagger files. Our technical teams are currently investigating the issue. Further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 03/03/2026 02:35PM
The incident has been resolved and normal service levels have been restored.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
MONITORING
11 days ago - at 03/03/2026 01:35PM
Technical teams have performed remedial actions and the API Security Page back to normal . Technical teams will continue monitoring the system.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region
IDENTIFIED
11 days ago - at 03/03/2026 12:53PM
We have identified the source of the issue affecting access to the API Security Page, "My APIs" Inventory and upload/manage OAS/Swagger files. Technical teams are planning remedial action. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
11 days ago - at 03/03/2026 12:12PM
We are continuing to investigate this issue.
INVESTIGATING
11 days ago - at 03/03/2026 11:57AM
We are investigating an issue where some customers are unable to access the API Security "My APIs" Inventory and upload/manage OAS/Swagger files. Our technical teams are currently investigating the issue. Further updates will follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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