Outage in Imperva
[INC-987] Issue with Cache Purge
Resolved MajorIncident Report
Summary AI Generated
Imperva experienced a major incident where cache purge requests were not working properly, causing customer websites to display outdated or cached content for 5.7 hours. The engineering team identified the root cause and implemented a fix to restore normal cache purge functionality. The issue was fully resolved after ongoing remediation efforts.
We are currently investigating a potential issue where cache purge requests may not be working as expected. As a result, some customer websites may temporarily display outdated or cached content.
Our engineering teams are actively investigating the issue and working towards resolution. Further updates will be shared as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 03/05/2026 10:59PM
Our engineering teams have completed the remediation. The issue affecting cache purge functionality has been resolved.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
8 days ago - at 03/05/2026 10:11PM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 days ago - at 03/05/2026 07:52PM
Our engineering teams have made progress in addressing the issue affecting cache purge functionality, and remediation efforts are ongoing.
IDENTIFIED
8 days ago - at 03/05/2026 06:48PM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 days ago - at 03/05/2026 05:57PM
We have identified the issue affecting cache purge functionality.
Our engineering teams are currently working on implementing a fix and restoring normal functionality. We will provide further updates as progress is made.
INVESTIGATING
8 days ago - at 03/05/2026 05:19PM
We are currently investigating a potential issue where cache purge requests may not be working as expected. As a result, some customer websites may temporarily display outdated or cached content.
Our engineering teams are actively investigating the issue and working towards resolution. Further updates will be shared as more information becomes available.
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