Outage in Imperva
[INC-1001] Imperva GRE Performance Dashboard Issue across Multiple Data Center
Resolved MajorIncident Report
Summary AI Generated
Imperva experienced a 3.7-hour degradation affecting the GRE Performance Dashboard across multiple data centers, preventing the dashboard from correctly displaying statistics data. Customer domains remained fully protected throughout the incident, with only the monitoring dashboard functionality impacted. Technical teams identified the root cause, performed remedial actions to restore normal dashboard functionality, and confirmed no data was lost during the event.
We have discovered a degradation in our statistics affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center . Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/27/2026 02:57PM
The incident has been resolved and normal service levels have been restored for the Imperva GRE Performance Dashboard.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
MONITORING
about 1 month ago - at 03/27/2026 02:02PM
Technical teams have performed remedial actions and the Imperva GRE Performance Dashboard are now correctly displaying data. No data has been lost during this event. Technical teams will continue monitoring the system. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
IDENTIFIED
about 1 month ago - at 03/27/2026 01:56PM
We have identified the source of the degradation affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center. Customer domains are still fully protected at this time.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 1 month ago - at 03/27/2026 01:06PM
Technical teams are continuing to investigate the degradation affecting the Imperva GRE Performance Dashboard across multiple data centers.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 1 month ago - at 03/27/2026 12:28PM
We are continuing to investigate the degradation affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center.
Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
INVESTIGATING
about 1 month ago - at 03/27/2026 11:17AM
We have discovered a degradation in our statistics affecting the Imperva GRE Performance Dashboard Issue across Multiple Data Center . Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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