Outage in Imperva
[INC-1027] Issues with the Imperva Management Portal
Resolved MajorIncident Report
Summary AI Generated
Imperva experienced service degradation affecting the Management Portal and APIs, causing intermittent issues with loading various pages on the Management Console and impacting API functionality. The technical team identified the root cause and performed remedial actions to restore normal service levels. The incident was fully resolved after 1.3 hours of disruption.
We have discovered a potential service degradation, affecting intermittent issues loading various pages on the Management Console. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/10/2026 01:28PM
The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
MONITORING
2 days ago - at 05/10/2026 01:01PM
Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.The next Status Update on this Incident will be provided no later than 14:02 UTC.
IDENTIFIED
2 days ago - at 05/10/2026 12:36PM
We have identified the issue causing intermittent issues with loading various pages on the Imperva Management Console, as well as impacting Imperva APIs. The team is actively working on remediation
The next Status Update on this Incident will be provided no later than 13:06 UTC.
INVESTIGATING
2 days ago - at 05/10/2026 12:24PM
Investigations indicate that the scope of the impact also includes Imperva APIs, in addition to intermittent issues loading various pages on the Management Console. Technical teams continue to investigate.
The next Status Update on this Incident will be provided no later than 12:54 UTC.
INVESTIGATING
2 days ago - at 05/10/2026 12:10PM
We have discovered a potential service degradation, affecting intermittent issues loading various pages on the Management Console. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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