Outage in Imperva
[INC-1031] Imperva Management Portal Cloud WAF Security Dashboard Degradation
Resolved MinorIncident Report
Summary AI Generated
Imperva's Cloud WAF Security Dashboard experienced a 2.1-hour degradation where one or more dashboards were not responding or returning errors, specifically affecting the "WAF Sessions by Country" component. Customer domains remained fully protected throughout the incident, with only the management portal's dashboard functionality impacted. The technical team implemented a fix and monitored the system until full resolution was confirmed.
We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Cloud WAF Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 05/11/2026 08:33AM
The issue affecting the Cloud WAF Dashboards component has been resolved. All systems are operating normally.
MONITORING
1 day ago - at 05/11/2026 07:26AM
A fix has been implemented for the issue impacting the Cloud WAF Dashboards component. The issue has been mitigated, and the team is actively monitoring to ensure continued stability.
INVESTIGATING
1 day ago - at 05/11/2026 07:22AM
Our technical teams are actively working to resolve the issue and will share updates as progress is made.
The next Status Update on this Incident will be provided no later than 07:52 UTC.
INVESTIGATING
1 day ago - at 05/11/2026 06:56AM
We have narrowed the issue down to the “WAF Sessions by Country” component in the Security dashboard, which is not functioning as expected. The technical teams are actively working on a fix.
The next Status Update on this Incident will be provided no later than 07:26 UTC.
INVESTIGATING
1 day ago - at 05/11/2026 06:32AM
We have discovered a potential service degradation, affecting the Imperva Management Portal. One or more Cloud WAF Dashboards are not responding or returning errors. Customer domains are still fully protected at this time. Technical teams are investigating. Further updates to follow.
The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.
In the event of a service disruption, the update will include potential impacts to any affected region.
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