Outage in incident.io

Error when linking Atlassian sites to an organisation

Resolved Minor
May 12, 2025 - Started 9 days ago - Lasted 35 minutes

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Outage Details

We're aware of an issue connecting Atlassian sites to incident.io organisations. This is preventing users linking a Jira or Confluence site to an incident.io organisation. Existing connections are unaffected.
Latest Updates ( sorted recent to last )
MONITORING 9 days ago - at 05/12/2025 09:17PM

We've identified a change on our side that we believe is related, we've rolled back to before this change and we're seeing successful connections again.

We're monitoring this closely to ensure there are no further issues.

IDENTIFIED 9 days ago - at 05/12/2025 09:10PM

We're aware of an issue connecting Atlassian sites to incident.io organisations. This is preventing users linking a Jira or Confluence site to an incident.io organisation. Existing connections are unaffected.

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