Outage in incident.io

Error when linking Atlassian sites to an organisation

Resolved Minor
May 12, 2025 - Started about 1 month ago - Lasted 35 minutes

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Outage Details

We're aware of an issue connecting Atlassian sites to incident.io organisations. This is preventing users linking a Jira or Confluence site to an incident.io organisation. Existing connections are unaffected.
Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 05/12/2025 09:17PM

We've identified a change on our side that we believe is related, we've rolled back to before this change and we're seeing successful connections again.

We're monitoring this closely to ensure there are no further issues.

IDENTIFIED about 1 month ago - at 05/12/2025 09:10PM

We're aware of an issue connecting Atlassian sites to incident.io organisations. This is preventing users linking a Jira or Confluence site to an incident.io organisation. Existing connections are unaffected.

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