Outage in incident.io
Some users unable to sign in via Slack
Resolved Minor
March 13, 2026 - Started about 1 month ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Some users were unable to sign in to incident.io via Slack due to an issue affecting certain Slack workspaces. The problem was caused by a change on Slack's side and did not affect SAML or Microsoft Teams login methods. The issue was resolved after 2.4 hours when Slack rolled back the problematic change.
We are currently investigating reports that users are unable to login using Slack.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 month ago - at 03/13/2026 03:54PM
Slack have rolled back a change which caused this issue, and we have confirmed recovery.
Please reach out to support if you're still experiencing any issues signing in with Slack.
IDENTIFIED
about 1 month ago - at 03/13/2026 02:53PM
Users in some Slack workspaces are unable to sign in with Slack. We have escalated this issue to Slack.
Signing in with SAML and Microsoft Teams is not affected.
INVESTIGATING
about 1 month ago - at 03/13/2026 02:19PM
We are currently investigating reports that users are unable to login using Slack.
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