incident.io experienced delays in receiving webhooks from Opsgenie, causing alert delivery delays of up to 30 minutes. The issue was identified as originating from Opsgenie's side rather than incident.io's systems, which continued operating normally. The incident was resolved after 19 minutes of monitoring and investigation.
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We’re seeing delays of up to 30 minutes in receiving webhooks from Opsgenie, which may delay alert delivery. Our systems are operating normally and process alerts as soon as they arrive; the issue appears to be on Opsgenie’s side. We’re monitoring closely and will share updates as we learn more.
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