Issues with Slack multiple choice dropdowns in the Slack web app

You should no longer be impacted by the issue with multi-select drop-downs. However, Slack have recently posted an update indicating that they are still working to roll-out a fix to affected users. Their status page for this incident can be found here: https://slack-status.com/2025-07/1ce16e396a56dcf8, and we are continuing to monitor it.

If you're using the Slack desktop client and are still affected by this issue, please try reloading the client by pressing Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

We're continuing to monitor the situation. Impact seems to be over, but we are awaiting confirmation from Slack before resolving this. Their status page for this incident can be found here: https://slack-status.com/2025-07/1ce16e396a56dcf8.

If you're using the Slack desktop client and are still affected by this issue, please try reloading the client by pressing Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

From our testing, it appears that multi-select dropdown fields are working again. However, we have not yet received confirmation from Slack that the issue is resolved.

If you're using the Slack desktop client and are affected by this issue, please reload the client by pressing Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

We will continue to monitor the situation and provide updates as we know more.

Slack have now confirmed the issue impacting multi-select dropdowns on their status page: https://slack-status.com/2025-07/1ce16e396a56dcf8.

As a reminder, you can declare and update incidents using:

- Our web dashboard at https://app.incident.io

- The Slack mobile app (which remains unaffected)

- Single-select fields in Slack (which continue to function normally)

We'll continue to provide regular updates. Thank you for your continued patience.

We're still experiencing issues with multi-select dropdowns not being populated in the Slack desktop client. We believe this is a recurrence of an earlier issue, which was acknowledged on Slack's status page.

As a reminder, you can declare and update incidents using:

- Our web dashboard at https://app.incident.io

- The Slack mobile app (which remains unaffected)

- Single-select fields in Slack (which continue to function normally)

We'll continue to provide regular updates. Thank you for your continued patience.

We are seeing the same issue that occurred earlier today, where multi-select dropdown fields in our Slack forms are not working as expected.

As a workaround, please use our web dashboard at https://app.incident.io to declare or update incidents while we work with Slack to resolve the problem.

We will share further updates here as soon as we have more information. Thank you for your patience.

Slack has confirmed on their statuspage: https://slack-status.com/2025-07/1ce16e396a56dcf8 that their fix has resolved the issue, and we have verified that Slack forms are working again in our own workspace.

If you are still encountering issues, please reload Slack using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

We'll keep monitoring for any further issues, but we're now marking this incident as resolved.

We've heard directly from Slack that the issue is resolved, and have confirmed in our workspace that multi-select dropdown fields are working again. You may need to reload Slack for the fix to be applied to your forms.

We will continue to monitor the situation and provide updates if any further issues arise.

Slack has acknowledged the issue affecting multiple choice dropdown fields in their forms on their statuspage: https://slack-status.com/2025-07/1ce16e396a56dcf8, and are currently working on fixing the issue. This continues to impact actions such as declaring, updating and escalating incidents via Slack.

These forms are fully functional within our web dashboard, and via the Slack mobile app. Single-select fields in Slack also continue to work as expected.

We'll continue to provide regular updates as we learn more.

We are currently experiencing issues with multiple choice dropdown fields in our Slack forms. This affects declaring or updating incidents via Slack. Single-select fields continue to work as expected, and incident workflows remain available through our web dashboard at http://app.incident.io: http://app.incident.io/.

Our investigation indicates this is due to a Slack frontend bug, which is causing required fields to be missing from Slack's API requests. We have reported the issue to Slack and are monitoring for updates from their team.

As a workaround, if you encounter problems with dropdowns in Slack, please use the web dashboard to declare or update incidents. The Slack mobile app also appears unaffected.

We will provide further updates as soon as we learn more.