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Outage in incident.io

Elevated error rate from Opsgenie

Resolved Minor
September 10, 2025 - Started 7 months ago - Lasted about 23 hours

Incident Report

We're seeing high latency from Opsgenie which is impacting our integration with them. We're investigating the issue and will provide updates as we have them. Paging via incident.io On-call remains unaffected.

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Latest Updates ( sorted recent to last )
MONITORING 7 months ago - at 09/11/2025 12:30PM

We're still seeing some API latency issues from Opsgenie. They have reported that they have identified a potential resolution to their issues. We continue to monitor and will provide updates as we can.

For the latest from Opsgenie, please check their status page: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls.

MONITORING 7 months ago - at 09/11/2025 07:21AM

We've seen improvements in Opsgenie Alert API latency. However, Opsgenie is still reporting an ongoing incident, so you may continue to notice issues with the content or details of some alerts.

We'll continue to monitor the situation and will share further updates as things progress. For the latest from Opsgenie, please check their status page "their status page": https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls.

MONITORING 7 months ago - at 09/11/2025 01:21AM

Opsgenie is reporting ongoing recovery, but some alerts may still be delayed or missing details as they work through a backlog. We are monitoring closely and will provide updates as the situation progresses.

For the latest from Opsgenie, please check their status page "their status page": https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls.

MONITORING 7 months ago - at 09/10/2025 10:02PM

Opsgenie's API continues to experience elevated response times. We're actively tracking our integration's performance and will share updates as the situation evolves.

You can subscribe to Opsgenie's incident on their side: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls

MONITORING 7 months ago - at 09/10/2025 08:12PM

We're still seeing high latency from Opsgenie's API. We're continuing to monitor the health of our Opsgenie integration and will provide updates as we have them.

You can subscribe to Opsgenie's incident on their side: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls

MONITORING 7 months ago - at 09/10/2025 07:21PM

We're once again seeing high latency from Opsgenie's API, which is impacting our integration with them. They have acknowledged that there is an ongoing incident with their Alert API, which you can follow along here: https://opsgenie.status.atlassian.com/incidents/mptwfv1cg7ls

Customers using our Opsgenie integration might experience delays receiving alerts, or attaching Opsgenie alerts as attachments. We will continue to monitor the health of our Opsgenie integration and provide updates as we have them.

RESOLVED 7 months ago - at 09/10/2025 05:54PM

We've now seen full recovery again, our Opsgenie integration's health is back to normal.

MONITORING 7 months ago - at 09/10/2025 05:29PM

We're once again seeing high latency from Opsgenie which is impacting our integration with them. We're monitoring the issue and will provide updates as we have them.

Paging via incident.io On-call remains unaffected.

RESOLVED 7 months ago - at 09/10/2025 04:46PM

We've now seen full recovery, our OpsGenie integration's health is back to normal.

IDENTIFIED 7 months ago - at 09/10/2025 04:22PM

We're seeing high latency from Opsgenie which is impacting our integration with them. We're investigating the issue and will provide updates as we have them.

Paging via incident.io On-call remains unaffected.

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