Outage in Incident IQ
Incident IQ Phones Down
Resolved MajorIncident Report
Summary AI Generated
Incident IQ experienced a complete phone system outage caused by their phone vendor that prevented users from contacting support via phone for 39 minutes. During the outage, users were directed to contact support through the in-application messenger or email at support@incidentiq.com. The phone systems were fully restored and all lines returned to normal operation.
We are currently experiencing an outage from our phone vendor. To contact Support please put in a ticket via the in application messenger, or email us at support@incidentiq.com. We will provide an update here as soon as the phones are working again.
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 06/08/2026 06:30PM
Resolved: Phone Services Restored
The issues affecting our phone systems have been fully resolved, and all lines are back up and running. We apologize for the inconvenience and appreciate your patience while we worked to restore functionality.
INVESTIGATING
13 days ago - at 06/08/2026 05:53PM
We are currently experiencing an outage from our phone vendor. To contact Support please put in a ticket via the in application messenger, or email us at support@incidentiq.com. We will provide an update here as soon as the phones are working again.
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