Outage in Incognia US

Risk Assessment API is degraded

Resolved Minor

February 12, 2025 - Started 3 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Risk Assessment API is returning empty device IDs for a subset of requests for web devices since 6:00PM GMT. The issue has been identified and a fix is being implemented

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/12/2025 11:48PM

This incident has been resolved.

IDENTIFIED 3 months ago - at 02/12/2025 09:24PM

Risk Assessment API is returning empty device IDs for a subset of requests for web devices since 6:00PM GMT. The issue has been identified and a fix is being implemented

Latest Incognia US outages

Processing delays causing higher than usual unresolved_device reason - 1 day ago

Incognia API degraded - 7 months ago

API Degraded - 7 months ago

Dashboard is unavailable - over 1 year ago

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