Outage in Infobip

Multiple locations - Multiple service degradation

Resolved Major
September 04, 2024 - Started 4 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We are experiencing a degradation on multiple services on Global (Germany) data center. You may experience issues with accessing our Customer Portal and sending traffic Our team is still investigating the cause of the issue, more information will be provided in the next update.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/04/2024 08:45AM

Degradation is resolved, full functionality of channels and services is restored upon multiple locations.

Start time (UTC): 04 September-2024 04:54
End time (UTC): 04 September 2024 07:57

IDENTIFIED 4 months ago - at 09/04/2024 08:19AM

Our dedicated teams are still actively working on a resolution for the described degradation, new information will be shared via Status Page updates.

IDENTIFIED 4 months ago - at 09/04/2024 07:14AM

Our dedicated teams are working on a resolution for the described degradation, as soon as new information is available it will be shared in a new Status Page update.

INVESTIGATING 4 months ago - at 09/04/2024 06:14AM

We are currently experiencing a degradation on multiple services, multiple locations affected. You may experience issues with accessing our Customer Portal and sending traffic.
Our dedicated team is investigating the cause of the issue, more information will be provided in the next update.

INVESTIGATING 4 months ago - at 09/04/2024 05:40AM

We are continuing to investigate this issue.

INVESTIGATING 4 months ago - at 09/04/2024 05:06AM

We are experiencing a degradation on multiple services on Global (Germany) data center. You may experience issues with accessing our Customer Portal and sending traffic
Our team is still investigating the cause of the issue, more information will be provided in the next update.

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