Outage in Infobip

Global (Europe) - Portal Payment Degradation

Resolved Minor
March 20, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently observing issue with Billing and Usage module on customer portal. Our internal team is actively investigating the extent of this issue, and further details will be provided shortly.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/20/2025 05:28AM

The issue has been successfully resolved, and the service is once again operational.
During the specified timeframe, you may have experienced issues with making payments via customer portal and accessing invoices on the Billing and Usage page.

Start (UTC): 20 March 2025 01:19
End (UTC): 20 March 2025 05:07

INVESTIGATING about 1 month ago - at 03/20/2025 04:44AM

We are currently observing issue with Billing and Usage module on customer portal. Our internal team is actively investigating the extent of this issue, and further details will be provided shortly.

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