Outage in Infobip

Saudi Arabia - People and Livechat Degradation

Resolved Major
April 07, 2025 - Started 17 days ago - Lasted 31 minutes
Official incident page

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Outage Details

We are currently experiencing problems with the People module and Livechat in the Saudi Arabia data center. You may experience problems with message delivery and live chats with your customers. Our team is investigating the problem and more information will be provided in the next update.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/07/2025 08:47PM

The issue has been successfully resolved, and the service is once again operational.
The incidents were caused by the network issues on the data center.

Start (UTC): 07 April 20:09
End (UTC): 07 April 20:43
Impact: You may experience problems with message delivery and live chats with your customers.

INVESTIGATING 17 days ago - at 04/07/2025 08:34PM

We are currently experiencing problems with the People module and Livechat in the Saudi Arabia data center. You may experience problems with message delivery and live chats with your customers. Our team is investigating the problem and more information will be provided in the next update.

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