Outage in Informatica

Login and task execution issue in IDMC FedRAMP pod

Resolved Minor
October 18, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We have identified an issue with logins in IDMC FedRAMP pod. We are actively working to fix the issue. Task/Process executions are not impacted by the issue.
Components affected
Informatica Platform Services
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/19/2024 12:31AM

This incident has been resolved.

MONITORING 4 months ago - at 10/18/2024 10:02PM

We have implemented a fix for this issue. Logins and task are operating normally since 2:50 PM PT.

Data Integration Service had restarted during this incident and running tasks (between 2:20 and 2:50 PM PT) have failed. Please rerun any failed tasks.

We continue monitoring the services.

INVESTIGATING 4 months ago - at 10/18/2024 09:53PM

We have identified an issue with logins in IDMC FedRAMP pod. We are actively working to fix the issue.
Task/Process executions are not impacted by the issue.

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