Outage in Informatica

Generic Slowness in API and Batches on subset of POD6 Customers

Resolved Minor
February 20, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Dear MDM SaaS Customers, We wanted to inform you that a subset ( Identified by S1 Subpod) of customers experiencing slowness in API and batches and we are working with our database vendor to recover the situation. We will keep you updated on our progress and provide further information as soon as all operations are restored.
Components affected
Informatica MDM Product 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Customer 360 SaaS
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 02/20/2025 07:54PM

This incident has been resolved.

INVESTIGATING about 2 months ago - at 02/20/2025 06:38PM

Dear MDM SaaS Customers,

We wanted to inform you that a subset ( Identified by S1 Subpod) of customers experiencing slowness in API and batches and we are working with our database vendor to recover the situation. We will keep you updated on our progress and provide further information as soon as all operations are restored.

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