Outage in Informatica

MDM SaaS UI and Services not accessible intermittently on IICS US East 4 Services

Resolved Minor
May 29, 2025 - Started 1 day ago - Lasted about 7 hours
Official incident page

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Outage Details

Customers are reporting intermittent failure in accessing the UI pages and jobs getting stuck in US East 4 POD. Informatica Team is working on fix. We will keep you updated on our progress and provide further information as soon all operations are restored.
Components affected
Informatica MDM Supplier 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Product 360 SaaS Informatica MDM Customer 360 SaaS
Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 05/29/2025 07:42PM

This incident has been resolved.

MONITORING about 23 hours ago - at 05/29/2025 03:09PM

The issue involving the inability to log into the Informatica application and the automatic stopping of services has been resolved.

All services have been restored, and the Informatica team will continue to monitor the applications to ensure stability and address any further issues as needed

INVESTIGATING about 24 hours ago - at 05/29/2025 02:26PM

Informatica team is still investigating and working on restoring services.

INVESTIGATING 1 day ago - at 05/29/2025 01:04PM

Customers are reporting intermittent failure in accessing the UI pages and jobs getting stuck in US East 4 POD.

Informatica Team is working on fix.

We will keep you updated on our progress and provide further information as soon all operations are restored.

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