Outage in Inkling

PointSolutions Web - Degraded Performance

Resolved Minor
October 20, 2025 - Started 5 days ago - Lasted about 1 hour

Incident Report

Echo360 has identified that the ongoing AWS us-east-1 region outage is intermittently impacting content creation and editing within PointSolutions Web (desktop application not affected).
We are actively monitoring AWS recovery efforts and exploring internal mitigations where possible. Echo360 will continue to provide updates here as more information becomes available or as services recover.
We appreciate your patience and will keep you informed as updates become available.

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Latest Updates ( sorted recent to last )
5 days ago - at 10/20/2025 08:21PM

Echo360 has identified that the ongoing AWS us-east-1 region outage is intermittently impacting content creation and editing within PointSolutions Web (desktop application not affected).
We are actively monitoring AWS recovery efforts and exploring internal mitigations where possible. Echo360 will continue to provide updates here as more information becomes available or as services recover.
We appreciate your patience and will keep you informed as updates become available.

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