Publishing and Exporting Projects Partial Disruption

We are currently investigating an issue affecting the publishing and exporting of projects across the platform. Users may experience failures or delays when attempting these actions.

Our Engineering team is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available.

We have identified the cause and are implementing a fix.

Some customers may continue to experience slow or interrupted publishing in EchoInk over the next two hours as service stabilizes.

Implementation of the fix remains in progress, and customers will begin to see gradual improvements when publishing and exporting projects in EchoInk.

Some users may continue to experience delays or interruptions while the fix takes full effect and service stabilizes.

We are closely monitoring recovery and will provide another update once service has been fully restored.

We continue to see systems stabilize, with improvements to project publishing and exporting in EchoInk. Our teams are closely monitoring performance and will provide another update once service has been fully restored.