Outage in InSided

Platform outage EU and US communities

Resolved Major
August 06, 2024 - Started 5 months ago - Lasted 43 minutes
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 08:55AM

This incident has been resolved - EU communities are online again. Sincere apologies for the inconvenience - any more follow up issues please email ccsupport@gainsight.com.

IDENTIFIED 5 months ago - at 08/06/2024 08:25AM

We have identified an issue with a recent code deployment - we are in the process of rolling back to a previous version to restore service asap.

INVESTIGATING 5 months ago - at 08/06/2024 08:20AM

We are currently investigating this issue.

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