Outage in Instaclustr

Service Disruptions for Management Console and Cluster Management API

Resolved Minor
July 11, 2024 - Started 11 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating elevated latencies affecting our Management Console and Cluster Management API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. Our Monitoring API and Prometheus API is unaffected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 07/11/2024 07:11AM

This incident has been resolved.

INVESTIGATING 11 days ago - at 07/11/2024 05:00AM

We are currently investigating elevated latencies affecting our Management Console and Cluster Management API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

Existing customer clusters are unaffected. Our Monitoring API and Prometheus API is unaffected.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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