Outage in Instaclustr

Monitoring API Latency and Error Issues

Resolved Minor
November 22, 2024 - Started 3 months ago - Lasted about 13 hours
Official incident page

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Outage Details

We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused. Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Monitoring API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/23/2024 03:50AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 11/22/2024 03:29PM

We are currently investigating elevated latencies and error rates with our Monitoring API. Our team is actively working to resolve the issue and we apologise for any inconvenience caused.

Existing customer clusters are unaffected. The Management Console and Cluster Management API are still operational.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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