Outage in Instaclustr
Provisioning Failures for AWS Clusters provisioned in customer managed AWS accounts
Resolved Minor
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Outage Details
We are currently experiencing issues with provisioning clusters on the AWS Provider on customer managed AWS accounts through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.
Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Provisioning APILatest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 05/27/2025 09:38AM
This incident has been resolved.
MONITORING
6 days ago - at 05/27/2025 08:25AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 05/27/2025 07:47AM
The issue has been identified and a fix is being implemented
INVESTIGATING
7 days ago - at 05/27/2025 07:08AM
We are currently experiencing issues with provisioning clusters on the AWS Provider on customer managed AWS accounts through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.
Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.
Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
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