Outage in Instaclustr

Elevated Cluster Management API Latency

Resolved Minor

January 27, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating increased latencies and error rates affecting our Cluster Management API. Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause. During this time, you may experience slower load times on the Management Console and delayed API responses. Existing cluster operations are unaffected. We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Components affected

Instaclustr Management Console Instaclustr Provisioning API

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Latest Updates ( sorted recent to last )

RESOLVED 1 day ago - at 01/28/2026 01:03AM

This incident has been resolved.

MONITORING 1 day ago - at 01/28/2026 12:37AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 01/27/2026 11:06PM

We are currently investigating increased latencies and error rates affecting our Cluster Management API. Our team is actively working to resolve the issue, and we apologize for any inconvenience this may cause. During this time, you may experience slower load times on the Management Console and delayed API responses.

Existing cluster operations are unaffected.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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