Outage in Instaclustr

Provisioning Failures for OpenSearch

Resolved Major

February 11, 2026 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently experiencing issues with provisioning OpenSearch clusters on all providers through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Components affected

Instaclustr Management Console Instaclustr Provisioning API

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 02/12/2026 07:22AM

A fix has been deployed and the ability to provision OpenSearch clusters has been restored.

IDENTIFIED 2 months ago - at 02/12/2026 02:46AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 02/12/2026 01:47AM

We are currently experiencing issues with provisioning OpenSearch clusters on all providers through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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