Outage in Instaclustr

Provisioning Failures for Cadence and Kafka Connect into a Private Network

Resolved Major

March 23, 2026 - Started 22 days ago - Lasted about 8 hours
Official incident page

Incident Report

We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

Components affected

Instaclustr Management Console Instaclustr Provisioning API

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Latest Updates ( sorted recent to last )

RESOLVED 22 days ago - at 03/24/2026 08:36AM

A fix for this issue has been deployed.

IDENTIFIED 22 days ago - at 03/24/2026 01:10AM

We are currently experiencing issues with provisioning Cadence and Kafka Connect clusters on AWS when provisioning into a Private Network through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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