Outage in Instaclustr

Cluster Provisioning Failure for Azure Provider

Resolved Minor
January 21, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently experiencing issues with provisioning clusters on Azure provider through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 01/21/2025 09:39AM

This incident has been resolved.

IDENTIFIED about 1 month ago - at 01/21/2025 07:17AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 01/21/2025 05:46AM

We are currently experiencing issues with provisioning clusters on Azure provider through the Cluster Management API and Management Console. Our team is actively working on resolving this problem and we apologise for any inconvenience caused.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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