Outage in Instaclustr

Issues with setting up ClickHouse S3 integrations

Resolved Minor
December 06, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with enabling ClickHouse S3 integrations through the Cluster Management API and Management Console. Our team has identified a fix and is actively working on resolving this problem. We apologise for any inconvenience caused. If you need an S3 integration set up before the fix is deployed, please contact Instaclustr support. Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational. Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).
Components affected
Instaclustr Management Console Instaclustr Provisioning API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 12/06/2024 02:01AM

This incident has been resolved.

IDENTIFIED 3 months ago - at 12/06/2024 01:20AM

We are currently experiencing issues with enabling ClickHouse S3 integrations through the Cluster Management API and Management Console. Our team has identified a fix and is actively working on resolving this problem. We apologise for any inconvenience caused.
If you need an S3 integration set up before the fix is deployed, please contact Instaclustr support.

Existing customer clusters are unaffected, and the Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email (support@instaclustr.com).

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