Outage in Insurity

Insurity Claims XPress Emergency Maintenance

Resolved Major

September 19, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

Incident Report

The following is an important message from Insurity Customer Support. We are currently performing an emergency maintenance on the Insurity Claims XPress application in continuation from the activity from early today. As a result, the application has been taken offline while Insurity Cloud Operations works to complete the maintenance and restoring service. The best method to track the status of the Insurity Claims XPress application will continue to be through this status page. We apologize for the inconvenience and appreciate your cooperation. Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Need to monitor Insurity outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/22/2025 01:48PM

This incident has been resolved.

MONITORING 5 months ago - at 09/20/2025 12:34AM

The following is an important message from Insurity Customer Support.

We have completed the emergency maintenance on the Insurity Claims XPress application and have restored service as of 20:00 EST.

Please note that at this time, there are no further update planned on this incident. We will however communicate per our standard incident management practices if required.

We apologize for the inconvenience and appreciate your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

IDENTIFIED 5 months ago - at 09/19/2025 11:14PM

The following is an important message from Insurity Customer Support.

We are currently performing an emergency maintenance on the Insurity Claims XPress application in continuation from the activity from early today. As a result, the application has been taken offline while Insurity Cloud Operations works to complete the maintenance and restoring service.

The best method to track the status of the Insurity Claims XPress application will continue to be through this status page.

We apologize for the inconvenience and appreciate your cooperation.

Please do not hesitate to contact Customer Support through our support portal if you have any questions.

Latest Insurity outages

PPM Scheduled Maintenance Notice - 9 days ago

Notification: Issue identified with Outlook Online email service - 22 days ago

Notification: Insurity Marine Suite Cognos Overnight Jobs Not Up to Date - 2 months ago

Notification: Issue identified with Cloudflare - 3 months ago

Service Update – Call Center Restored - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook