Outage in Intercom AU
iOS users facing issues logging into Fin
Resolved Minor
June 24, 2026 - Started 26 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
iOS users were unable to log into Fin on Intercom AU due to login failures. The root cause was identified and a fix was implemented, resolving the incident within 54 minutes.
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
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Latest Updates ( sorted recent to last )
INVESTIGATING
26 days ago - at 06/24/2026 11:19AM
iOS users are experiencing login failures when trying to login to Fin - currently investigating root cause
IDENTIFIED
26 days ago - at 06/24/2026 11:09AM
iOS users are experiencing login failures when trying to login to Fin
IDENTIFIED
26 days ago - at 06/24/2026 11:03AM
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
Latest Intercom AU outages
Elevated errors affecting Helpdesk and Fin - 11 days ago
Help Center issues in Australia hosting region - 27 days ago
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) - about 1 month ago
Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions - about 1 month ago
Login issues - about 1 month ago
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