Outage in InVision

InVision Cloud (V6 and V7) are currently unavailable

Resolved Minor

July 07, 2023 - Started over 2 years ago - Lasted 3 days
Official incident page

Incident Report

We're currently investigating an issue where InVision Cloud is not loading up. We're very sorry for any disruption this is causing.

Components affected

InVision Freehand InVision Authentication and user management InVision Authentication and user management InVision Flat prototypes InVision Flat Prototypes InVision Authentication InVision Inspect InVision Inspect InVision Boards InVision Boards InVision Sharing InVision Sharing InVision Commenting InVision Commenting InVision Freehand

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Latest Updates ( sorted recent to last )

RESOLVED over 2 years ago - at 07/10/2023 04:47PM

The issue has now been fully resolved. Thank you for your patience!

MONITORING over 2 years ago - at 07/07/2023 03:40PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 07/07/2023 03:38PM

We are continuing to monitor for any further issues.

MONITORING over 2 years ago - at 07/07/2023 03:20PM

A fix has been implemented and we're monitoring the results.

MONITORING over 2 years ago - at 07/07/2023 03:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 07/07/2023 03:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 07/07/2023 02:41PM

We're currently investigating an issue where InVision Cloud is not loading up. We're very sorry for any disruption this is causing.

Latest InVision outages

Images are not loading in V7 freehands, prototypes, and the product UI - over 1 year ago

InVision Cloud (V6 and V7) are currently unavailable - almost 2 years ago

Our Support Hub and Help Centre are not available - about 2 years ago

New Team creation's Domain field fails to recognize valid entries and create a team - about 2 years ago

Some users may encounter some failures with Freehand AI - over 2 years ago

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