Outage in Invoca

Intermittent Homepage and API Call failures

Resolved Major
January 21, 2025 - Started 15 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We recently experienced some intermittent failures with access to the Invoca.net Homepage as well as API calls on the US Platform. This has since been mitigated and we are further investigating the root of the issue. The window of impact for the incident was 7:10 to 7:20 AM PT.
Components affected
Invoca APIs
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 01/21/2025 04:23PM

Update: Upon further investigation of the intermittent homepage and API call failures, we have identified the root of the issue relating to a substantial increase in number swapping request via API. We have since mitigated the issue with reducing thresholds and are working through 2 longer term solutions. Impact during this 10 minute window(7;10-7:20 AM PST) was intermittent access failures to the Invoca.net website and failure in automatically creating new ringpools.

INVESTIGATING 15 days ago - at 01/21/2025 03:33PM

We recently experienced some intermittent failures with access to the Invoca.net Homepage as well as API calls on the US Platform. This has since been mitigated and we are further investigating the root of the issue. The window of impact for the incident was 7:10 to 7:20 AM PT.

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