Outage in Invoca

Pre-Transfer Webhook Failures

Resolved Major

February 17, 2026 - Started 20 days ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified an issue specifically affecting pre-transfer webhooks. Our engineering team is currently working to restore normal service. We will provide another update as soon as more information is available.

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 02/17/2026 11:19PM

Services continue operate as expected and our reporting backlog has cleared.

MONITORING 20 days ago - at 02/17/2026 10:21PM

We have identified and reverted the changes that impacted our webhook services. All systems are fully operational as of 2:02 PM PST.

Additionally, during investigation we uncovered that post-call webhooks were impacted for Google and Bing integrations, which service has also been restored for.

While services are live, users may notice a delay in reporting for pre-transfer webhooks. We are currently processing a backlog of data and expect reporting to return to real-time shortly

INVESTIGATING 20 days ago - at 02/17/2026 09:32PM

We have identified an issue specifically affecting pre-transfer webhooks. Our engineering team is currently working to restore normal service.

We will provide another update as soon as more information is available.

Latest Invoca outages

Access to Invoca Support Portal - 10 days ago

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Intermittent Access to the Customer Support Portal - about 2 months ago

Maintenance for Support potal - 3 months ago

Call Connection Failures to AT&T Toll Free Destination Lines - 4 months ago

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