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Outage in Invoca

Inbound calls

Resolved Major
April 07, 2026 - Started 12 days ago - Lasted 8 minutes
Official incident page

Incident Report

Summary AI Generated

Invoca experienced a major incident affecting a large portion of inbound calls starting at 11:08 AM PST. The engineering team identified the root cause and implemented a fix, with the issue mitigated by 11:41 AM PST. Calls resumed routing normally with continued monitoring by the engineering team.

We are currently investigating an issue impacting a large portion of inbound calls, which began at approximately 11:08 AM PST. The root cause has been identified, and our engineering team is actively implementing a fix. We will provide further updates as they become available.
Components affected
Invoca Calls

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 04/07/2026 06:50PM

This issue was mitigated at 11:41 am PST. Calls are routing as expected and our engineering team continues to monitor.

IDENTIFIED 12 days ago - at 04/07/2026 06:45PM

We are currently investigating an issue impacting a large portion of inbound calls, which began at approximately 11:08 AM PST. The root cause has been identified, and our engineering team is actively implementing a fix. We will provide further updates as they become available.

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Intermittent Access to the Customer Support Portal - 3 months ago

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