Outage in IONOS Cloud

Service restrictions under investigation

Resolved Maintenance
April 15, 2022 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating limitations in the availability of IONOS cloud services and will provide further information as soon as possible.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 04/15/2022 04:56PM

All services are up and running. We are now monitoring all devices and services.

IDENTIFIED over 2 years ago - at 04/15/2022 04:51PM

Most of our services are up and running. We are still working on DBaas and PaaS.

IDENTIFIED over 2 years ago - at 04/15/2022 04:27PM

We just opened the provisioning and are mostly done with all services. Please check your instances and inform us in case anything is not working as expected.

IDENTIFIED over 2 years ago - at 04/15/2022 03:58PM

We are making progress in bringing up our infrastructure as a service which still is not fully functional. Services based on these remain being affected.

IDENTIFIED over 2 years ago - at 04/15/2022 02:53PM

Meanwhile parts of the services had been restored but we still need to work on the issue.

IDENTIFIED over 2 years ago - at 04/15/2022 01:49PM

The power outage of the data center is fixed and we are now working on restoring our services.

IDENTIFIED over 2 years ago - at 04/15/2022 01:45PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 04/15/2022 01:15PM

The data center provider announced a major power outage. They are working on it and we will forward their status messages as soon as they are available.

INVESTIGATING over 2 years ago - at 04/15/2022 01:09PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 04/15/2022 01:09PM

We are currently investigating limitations in the availability of IONOS cloud services and will provide further information as soon as possible.

Latest IONOS Cloud outages

Network Issues (Frankfurt) - about 1 month ago
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