Outage in IONOS Cloud

IONOS Cloud Hotlines unavailable

Resolved Minor
February 10, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

The IONOS Cloud Hotlines are not available due to an ongoing incident at our phone company. Please contact us via e-mail in the meantime: support@cloud.ionos.com We will inform you as soon as we're reachable via phone again. Other services are not affected.
Components affected
IONOS Cloud Cloud Support

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/10/2023 11:40AM

Our hotlines are available again as usual.

MONITORING over 2 years ago - at 02/10/2023 11:25AM

Our hotlines are available again.

We're monitoring the situation.

IDENTIFIED over 2 years ago - at 02/10/2023 10:31AM

Our telephone provider seems to have identified the cause.

We will inform you as soon as our hotlines will be available again.

INVESTIGATING over 2 years ago - at 02/10/2023 10:08AM

The IONOS Cloud Hotlines are not available due to an ongoing incident at our phone company.
Please contact us via e-mail in the meantime: support@cloud.ionos.com

We will inform you as soon as we're reachable via phone again.

Other services are not affected.

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