Outage in IONOS Cloud
Limited accessibility of the Cloud Support
Resolved Major
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Outage Details
Currently, there is a possible delay in ticket processing. We are already investigating the issue in order to implement a solution as soon as possible.
Components affected
IONOS Cloud Cloud SupportLatest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 10/26/2023 12:10PM
This issue has previously been resolved.
Please note: If you tried to contact us by email and did not receive an automatic ticket info, please resend your email. We apologise for any inconvenience this may have caused.
MONITORING
almost 2 years ago - at 10/26/2023 10:38AM
We were able to successfully resolve the issue and functionality via email is fully restored.
IDENTIFIED
almost 2 years ago - at 10/26/2023 09:46AM
Currently, new tickets cannot be accepted, nor can existing ones be updated. We are working at full speed to restore the service.
INVESTIGATING
almost 2 years ago - at 10/26/2023 09:33AM
Currently, there is a possible delay in ticket processing. We are already investigating the issue in order to implement a solution as soon as possible.
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