Outage in IONOS Cloud

Backup Service Restrictions

Resolved Major

January 09, 2024 - Started about 1 year ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating a problem with our Backup Service. The Backup Console is currently unavailable so no manual backups or restores can be performed. We will inform you as soon as the functionality has been restored.

Components affected

IONOS Cloud Backup

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/10/2024 08:40AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 01/09/2024 10:43PM

We are still working on a fix for the issue.
Automated backups should not be affected.

IDENTIFIED about 1 year ago - at 01/09/2024 02:40PM

We are currently investigating a problem with our Backup Service.
The Backup Console is currently unavailable so no manual backups or restores can be performed.
We will inform you as soon as the functionality has been restored.

Latest IONOS Cloud outages

Limited accessibility to VPN and NFS services - 6 days ago

Limited access to provisioning services - 10 days ago

Limited access to provisioning services - 15 days ago

Limited access to provisioning services - about 1 month ago

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