Outage in IONOS Cloud

Network packet loss and limited DCD functionality

Resolved Major
June 03, 2024 - Started 7 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are writing to inform you that we are experiencing connection issues in one of our Frankfurt data centers . Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 06/03/2024 01:54PM

This incident has been resolved.

MONITORING 7 months ago - at 06/03/2024 01:33PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 7 months ago - at 06/03/2024 01:25PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 06/03/2024 01:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 06/03/2024 12:58PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 06/03/2024 12:58PM

We are writing to inform you that we are experiencing connection issues in one of our Frankfurt data centers .

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.

Latest IONOS Cloud outages

Network Issues (Frankfurt) - about 1 month ago
Network Issues (Frankfurt) - about 1 month ago

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