Outage in IONOS Cloud

Network Issues Berlin

Resolved Major
August 20, 2024 - Started 10 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are writing to inform you that we have been experiencing connection issues and substantial delays on packet delivery in our data center in Berlin. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, there may be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 08/20/2024 01:55PM

Monitoring showed no more issues. Setting incident to resolved.

MONITORING 10 months ago - at 08/20/2024 11:27AM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 08/20/2024 11:26AM

Resolved — A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/20/2024 11:25AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 08/20/2024 11:15AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 08/20/2024 10:59AM

We are writing to inform you that we have been experiencing connection issues and substantial delays on packet delivery in our data center in Berlin.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, there may be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.

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