Outage in IONOS Cloud

Incident: Load Balancers

Resolved Minor
August 27, 2024 - Started 10 months ago - Lasted 7 days
Official incident page

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Outage Details

We are experiencing problems with several load balancers. For the affected load balancers, traffic is not being routed properly. We are working on a fix. (Please note that this only affects certain application load balancers (ALB) and network load balancers (NLB) — and no other network-related services).
Components affected
IONOS Cloud Network IONOS Cloud Network IONOS Cloud Network IONOS Cloud Network IONOS Cloud Network IONOS Cloud Network IONOS Cloud Network
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 09/03/2024 09:10AM

This incident has been resolved.

MONITORING 10 months ago - at 08/28/2024 03:47PM

Monitoring showed no further issues.

MONITORING 10 months ago - at 08/28/2024 10:40AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 08/28/2024 04:45AM

We are continuing to work on a fix for that issue.

IDENTIFIED 10 months ago - at 08/27/2024 08:05PM

We are experiencing problems with several load balancers.
For the affected load balancers, traffic is not being routed properly.

We are working on a fix.

(Please note that this only affects certain application load balancers (ALB) and network load balancers (NLB) — and no other network-related services).

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