Outage in IONOS Cloud

network packet loss

Resolved Major
September 05, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 09/05/2024 07:13PM

This incident has been resolved.

MONITORING 4 months ago - at 09/05/2024 05:44PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 4 months ago - at 09/05/2024 05:12PM

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.

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