Outage in IONOS Cloud

Network packet loss

Resolved Major

September 27, 2024 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery. Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources. We will inform you as soon as the functionality has been restored.

Components affected

IONOS Cloud Cubes IONOS Cloud S3 Object Storage IONOS Cloud Supporting Services IONOS Cloud Provisioning IONOS Cloud Compute IONOS Cloud Storage IONOS Cloud Network IONOS Cloud Managed Kubernetes

Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 09/27/2024 08:25PM

This incident has been resolved.

IDENTIFIED 5 months ago - at 09/27/2024 07:14PM

We are writing to inform you that we have been experiencing sporadic connection issues and substantial delays on packet delivery.

Network technicians have started working on the occurrence immediately after detection and will isolate the problem and solve the issue as quick as possible. However, it is possible that there will be a certain degradation in connection quality affecting individual virtual resources.

We will inform you as soon as the functionality has been restored.

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